20 December 2017
Citizens Advice has today called for energy network companies to pay back excessive profits after Ofgem, the energy regulator, published its latest annual reports on price controls for energy networks.
20 December 2017
Citizens Advice has today said that £370m in funding for the Post Office network will help create a “sustainable future” for these valued assets.
16 December 2017
Citizens Advice has today published new research on people’s behaviours at post offices to help consumers ahead of the last guaranteed posting dates for Christmas.
14 December 2017
Financial Conduct Authority (FCA) plans to change how credit card firms offer credit limit increases do not go far enough to protect consumers from problem debt, Citizens Advice says.
08 December 2017
Economy Energy has finished bottom of the Citizens Advice’s league table of energy suppliers for the second consecutive quarter.
07 December 2017
Citizens Advice today welcomed the Competition and Markets Authority (CMA) announcement that it is launching a market study into district heating networks.
30 November 2017
Citizens Advice has today welcomed the Competition and Markets Authority’s (CMA) final report into the residential care home market and called for the right support to be made available to people planning for and choosing care.
30 November 2017
Citizens Advice has today responded to the government’s Improving Lives: the Future of Work, Health and Disability paper, which lays out plans to narrow the disability employment gap.
27 November 2017
Citizens Advice has today responded to news that gas distribution network company SGN will and make a voluntary contribution of £145 million to consumers, acting on the national charity’s call for energy networks to return excess profits to the people that paid for them.
27 November 2017
New analysis shows that in just three months consumers paid an average of £160 towards unwanted subscriptions like gym memberships, television, insurance and online streaming services.
22 November 2017
Citizens Advice has today welcomed the Chancellor of the Exchequer’s changes to Universal Credit.
20 November 2017
Citizens Advice has responded to the announcement that energy supplier British Gas (Centrica) will replace its standard variable tariff with a fixed term default tariff, as part of a package of new measures for its customers.
20 November 2017
A new report from Citizens Advice shows people in rural areas are more likely than their urban counterparts to depend on their local post office for key services, including postal services, banking, collecting state benefits, pensions and purchasing household goods.
17 November 2017
People who don’t think they can pay their debts are being given thousand of pounds of credit they haven’t asked for, Citizens Advice warns today.
10 November 2017
Today (Friday 10 November) Citizens Advice has responded to Ofcom's announcement that broadband companies will automatically compensate customers for slow repairs, missed appointments and delayed installations.
08 November 2017
Citizens Advice has this morning responded to news that Scottish and Southern Electricity Networks, the electricity networks division of SSE plc, will make a voluntary contribution of £65.1 million to consumers, relating to its electricity transmission business.
08 November 2017
Today (Wednesday 8 November) the Treasury Select Committee is announcing a new inquiry into household finances.
02 November 2017
Today the Bank of England has decided to raise the base rate for the first time in a decade to 0.5%.
30 October 2017
Today the Bank of England consumer credit statistics show that consumer borrowing has risen by 9.9% in the year to September 2017, now totalling £204 billion.
