26 October 2017
Citizens Advice has this morning responded to the Work and Pensions Select Committee’s report calling for the waiting time for Universal Credit to be cut from six weeks to a month.
24 October 2017
Citizens Advice has today welcomed the news that BrightHouse has committed to reimburse £14.8 million to customers for offering rent-to-own deals on household goods without the proper affordability checks.
24 October 2017
Today the Government has announced proposals to give people in debt six weeks breathing space where they will be protected from further interest, charges and enforcement action to give them time to seek advice.
19 October 2017
Three of the four largest mobile phone network providers continue to charge customers extra for a handset after this cost has been covered in their fixed deal, reveals Citizens Advice.
18 October 2017
Citizens Advice has today responded to news that the Universal Credit helpline will become a freephone number from the end of this month.
17 October 2017
New research published today has found that mental health professionals are being forced to deal with patients’ wider problems rather than treating their illness, as more and more of them struggle with issues such as debt and benefits.
12 October 2017
Citizens Advice has responded to the government’s draft legislation to create a price cap in the energy market.
11 October 2017
Citizens Advice has welcomed plans from the energy regulator Ofgem to extend the prepayment meter safeguard tariff to 1 million households receiving the Warm Home Discount, saving them £120 a year on average.
04 October 2017
Citizens Advice has welcomed the Prime Minister’s announcement of legislation to tackle high energy bills, saying it could provide a solution to runaway energy costs.
02 October 2017
Citizens Advice has this morning responded to Secretary of State for Work and Pensions David Gauke’s speech at Conservative Party Conference, where he pledged to push ahead with the roll-out of Universal Credit.
02 October 2017
Citizens Advice has issued advice for Monarch customers who are yet to travel, on how they may be able to get a refund.
02 October 2017
Citizens Advice is today calling for energy suppliers to be set annual targets for getting their customers off expensive default tariffs over the next three years - in addition to an immediate cap on energy bills for the poorest households.
01 October 2017
The Secretary of State for Communities and Local Government has today announced that it will be compulsory for private rented sector landlords to sign up to a redress scheme - and that there will be a consultation on a new housing court.
29 September 2017
Today the Bank of England consumer credit statistics show that consumer borrowing has risen by 9.8 % in the year to August 2017, and now stands at £203 billion.
27 September 2017
Citizens Advice Cymru has called on the Welsh Government to ban letting agent fees in Wales.
21 September 2017
Citizens Advice has responded to the announcement that energy supplier E.ON will replace its standard variable tariff with a rolling, fixed term default tariff.
20 September 2017
The number of people in Wales seeking help to challenge the outcome of their Personal Independence Payments (PIP) assessment last year has risen by 86%, Citizens Advice Cymru reveals.
15 September 2017
Citizens Advice has today reiterated its call for the roll-out of Universal Credit to be paused and problems with the benefits fixed as new figures from the Department for Work and Pensions (DWP) show 1 in 5 people applying for Universal Credit are waiting longer than six weeks for their first payment.
13 September 2017
As new figures released by the Department for Work and Pensions show over half of families on Universal Credit receive help with their housing costs, Citizens Advice says that problems with the new benefit - such as the long wait for payment - mean thousands could be at risk of falling behind on their rent.
11 September 2017
Citizens Advice is warning that the expansion of Universal Credit is 'a disaster waiting to happen', as as new findings show it is pushing people further into debt.
