Energy firms profits rise as people face heat or eat struggle
25 November 2013
Citizens Advice says a 75% hike in energy firms profits will further fuel consumer anger in price rises.
Payday loan cap needs to be coupled with more choice for consumers
25 November 2013
As the Government announces a cap on the cost of a payday loan, Citizens Advice highlights the need for reforms in the market and for banks to offer an alternative, such as a short-term micro-loan.
Citizens Advice warns payday lenders could prey on Universal Credit claimants
25 November 2013
Payday lenders could cash in on the huge upheaval caused by the new Universal Credit system as 61% of loans still come without proper checks to assess whether borrowers can afford to repay, says Citizens Advice.
Energy prices rise eight times rate of earnings
17 November 2013
Thousands seek energy bill help as prices increase
13 November 2013
Claims management companies face large fines
12 November 2013
Latest price rise puts spotlight on firms introducing bigger hikes
12 November 2013
Government Housing Benefit reform “simply creating more problems” says Citizens Advice
12 November 2013
The Chief Executive of Citizens Advice today warns that many households are being “caught in a catch-22“ by changes to Housing Benefit, ahead of an Opposition Day Debate in the House of Commons on the under-occupancy penalty.
Next generation needs protecting from misleading payday loan adverts
10 November 2013
As Ed Milliband writes in the Sun on Sunday about his proposals for tackling payday loan advertising that targets children, Chief Executive of Citizens Advice Gillian Guy encourages people to take action themselves and report irresponsible payday loan ads.
Citizens Advice warns problems with Universal Credit cannot “be kicked into the long grass”
07 November 2013
National charity, Citizens Advice, today warns that ministers must urgently address problems in the introduction of Universal Credit, as a new report from the Public Accounts Committee delivers its progress report on the Government’s flagship welfare reform.
Government analysis “dramatically underestimates” impact of JSA sanctions, says Citizens Advice
06 November 2013
National charity Citizens Advice has called for an overhaul of the benefits sanctions regime, as new figures published today show a huge increase in the number of jobseekers receiving sanctions.
22% don’t have basic banking services needed to deal with Universal Credit
06 November 2013
Ahead of a report into Universal Credit from the Public Accounts Committee expected on Thursday, a survey carried out by Citizens Advice Bureaux in the new benefit’s pilot areas shows that many people will struggle to deal with the changes without support.
7 in 10 put under pressure to rollover loans
05 November 2013
Payday loan “film” 12 Portraits a glorified advert
04 November 2013
Citizens Advice highlights failings of payday lenders, as new payday loan film is released.
MPs have chance to hammer home hard truths about payday loans
04 November 2013
As payday lenders face scrutiny by MPs at the BIS Select Committee on Tuesday morning, Citizens Advice highlights the serious harm caused by unscrupulous payday lenders.
Dodgy used cars display faults within weeks of purchase
04 November 2013
A personal shopping service for energy
31 October 2013
Citizens Advice press release: A personal shopping service for energy could transform an unfair market
Law is failing nuisance call victims
31 October 2013
Citizens Advice has warned that consumers are being failed by regulations to control nuisance callers, and is calling for MPs to support a Private Members Bill to clamp down on unscrupulous cold callers.
"Cloak and dagger tariffs" squeezing households, says Citizens Advice
30 October 2013
As Energy company bosses come under scrutiny from MPs on the Energy Select Committee this afternoon, national charity Citizens Advice reveals a huge rise in the number of people seeking help about energy bills on its website since the announcement of the first price hike on October 10th.