PIP roll-out must be done safely rather than quickly
28 October 2013
PIP roll-out must be done safely rather than quickly.
New figures from Citizens Advice show “appalling human cost” of sanctions
25 October 2013
Citizens Advice has called on ministers to urgently rethink how they apply sanctions to jobseekers as the charity’s national figures show a rise of 64% in the number of problems with sanctions compared to this period last year. From July to September this year, Citizens Advice Bureaux across the country dealt with 3,895 issues with sanctions for Jobseekers Allowance.
Over 30,000 people seek online energy advice since first price hike
24 October 2013
Citizens Advice has seen a 55% increase in the number of people seeking online advice about their energy bills following the first price rise announced by SSE on Thursday 10 October.
Nobody should be facing sexual harassment at work in 2013
23 October 2013
Following the poll by law firm Slater & Gordon which revealed that 60% of the women surveyed said they have faced sexual harassment from a male colleague, Citizens Advice warns that these figures take us back 60 years and that sexual harassment is never acceptable.
4 in 5 low income households concerned about winter fuel bills
23 October 2013
Energy queries double as hikes announced
21 October 2013
Citizens Advice has seen the number of energy queries to its consumer service double following the recent price rise announcements. npower is the latest supplier to announce a price increase this winter.
Smaller energy firms are leading the way in putting customers first
18 October 2013
n a week that has another big energy firms put its prices up, Co-operative Energy's announcement of an average rise of 4.5% on a gas and electricty dual fuel bill, shows that smaller suppliers are leading the way in putting customers first.
Energy company “price-hike bidding war” continues as households are left in the cold
17 October 2013
Households lose out once again as British Gas announces a 9.2% price rise across gas and electricity. Citizens Advice Chief Executive, Gillian Guy, calls for other energy firms not to follow suit.
Banks hold answer to consumer choice on short-term credit
16 October 2013
A straightforward, quick way to take on payday lenders is for banks to offer personal micro-loans, says Citizens Advice as Labour Leader Ed Miliband announces long term plans to boost funding for credit unions.
Number of people seeking foodbank help "is bad and getting worse" says Citizens Advice
16 October 2013
As new research published today by the Trussell Trust shows that foodbank usage has tripled in the past year, Citizens Advice reports an alarming 78% rise in foodbank enquiries at its Bureaux.
Citizens Advice backs payday loan charter
14 October 2013
Citizens Advice backs the ‘Charter to Stop the Payday Loan Rip-Off’ which is being launched in Parliament today and is supported by a group of cross-party MPs, consumer organisations and charities.
“Upside-down” under-occupancy penalty could cost taxpayers
14 October 2013
Following today's report by the University of York suggesting that savings from the Under-Occupancy Penalty will not be as high as initially estimated by the DWP, Citizens Advice Chief Executive, Gillian Guy, said early signs show that ministers are falling short on their aims to make better use of housing stock and save taxpayers' money.
Council Tax Benefit cuts forcing families “to choose between staying on the right side of the law or feed themselves”
10 October 2013
As new data reveal that more than 100,000 people have been issued with court summonses for Council Tax arrears, Citizens Advice Chief Executive, Gillian Guy says the damaging impact of cuts to Council Tax support is stark, with many families forced to choose between staying on the right side of the law or feed themselves.
Price hike blow for stretched budgets
10 October 2013
Citizens Advice Bureau in first Universal Credit pilot area warns of ‘big problems down the line’
09 October 2013
Citizens Advice has warned that unless strong support is put in place, many people will struggle to meet living costs and deal with the new online IT system for Universal Credit, revealing that 78% of people filling in official forms online in Tameside CAB last month could not do so without assistance.
3% rail fare rise above inflation with still stretch budgets
09 October 2013
Citizens Advice has said a rail fare rise of 3% above inflation will still be out of reach for those with frozen wages.
HMRC must be sympathetic to those facing fines over confusion about child benefit changes
08 October 2013
HMRC need to be more sympathetic to the thousands of parents facing fines on top of the cuts to their child benefit, the Chief Executive of Citizens Advice has said.
Energy firms should pledge not to raise prices this winter
04 October 2013
New rules for payday lenders will help protect consumers
03 October 2013
Lord Freud promises action to tackle misuse of CPAs
01 October 2013
Today, Lord Freud told a fringe meeting at the Conservative party's annual conference that he has asked civil servants to look into ways of restricting lenders' access to accounts of benefit claimants. Citizens Advice has called for stronger controls to make sure that protections cover everyone.