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Advice trends 2016/17

CMIT CitA

Advice trends is aimed at national government departments, regional agencies; third sector organisations concerned with advice or social policy, and social policy researchers.

It focuses on advice provided by local Citizens Advice with a commentary and charts, and it also summarises statistics for the Citizens Advice consumer service and usage of our public advice content. There is a version for England and Wales, and an Advice trends for Wales alone.

Advice trends statistics summarises our top level advice statistics of advice provided by local Citizens Advice for those who want a top-level summary (table one), and it also provides a quarterly time series of local advice statistics, broken down into 200 different sub-categories (table two), for those people interested in the details of numbers and trends in particular areas.

Q4 2016/17

Advice Trends is now an interactive data tool that will be updated monthly. This allows greater depth of analysis and breakdowns to Government Regions over the last 24 months.

Q3 2016/17

From Q3 we have changed the format of Advice Trends from a written document with an Excel data set to an interactive data tool that will be updated monthly. This allows greater depth of analysis and breakdowns to Government Regions.

Q2 2016/17 - July to September 2016

Q1 2016/17 - April to June 2016