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Consumer advice trends 2019/2020

Consumer Advice trends is aimed at national government departments, regional agencies, third sector organisations concerned with advice or social policy, and social policy researchers.

Consumer advice trends

Q1 2019-20

April 2019

May 2019

June 2019

Q2 2019-20

July 2019

August 2019

Q3 2019-20

Q4 2019-20


Consumer Advice Trends is a monthly interactive data tool which reports on the issues Citizens Advice Consumer Service have helped clients with over the last 24 months.

This includes:

  • timelines of issues.
  • reasons for enquiries.
  • payment methods.
  • maps by local authorities.