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Contact our News Team

Please only contact us if you are a journalist.

Advice enquiries

We cannot give advice from these numbers. If you need advice, you can find it online or you can contact your local Citizens Advice.

For switchboard call 03000 231231

Media enquiries

Call 03000 231 080 or email

Out of hours media enquiries

For out of hours media enquiries call 0845 099 0107

Citizens Advice News Team 

Head of External Affairs

Katie Martin

News Manager

Caroline MarrowsCaroline Marrows

Senior press officers     

Edward Ware

Edward Ware

Melanie Keralis

Melanie Karalis

Hannah Mills

LALaura Albrey


Press officers

Case studies officers

Tee Collins
(Monday - Wednesday)

Dominique Dunsford

Dominique Dunsford
(Thursday and Friday)

Citizens Advice Cymru

Call 03000 231 080 or email


Citizens Advice Scotland is a separate organisation. For media enquiries please contact Tony Hutson on 0131 550 1010 or 07774 751655.

Local and regional media

If you are a local or regional media outlet and would like to speak to your local Citizens Advice, we can put you in touch with them.

Other useful contacts

If your query relates to advertising, marketing or branding, please email the Citizens Advice Communications Team.