08 July 2020
Ahead of the Chancellor’s summer economic update, Citizens Advice is calling for urgent changes to the benefits system as its services see a surge in demand for redundancy advice.
Information, protection and support will be crucial to success of green homes schemes, says Citizens Advice
07 July 2020
Citizens Advice, in its role as the official consumer watchdog for energy consumers, has responded to government proposals for a Green Homes Grant.
02 July 2020
Citizens Advice welcomes the new funding package for local councils announced today. It says the commitment to look at council tax debt in more detail in the forthcoming spending review is an opportunity to help those in financial difficulties caused by the coronavirus pandemic.
30 June 2020
From 1 July people claiming Universal Credit will begin to see a return of job-seeking requirements, which have been paused since 30 March due to Covid-19
28 June 2020
Citizens Advice, the official consumer watchdog for energy, has welcomed industry regulator Ofgem’s new, and permanent protections for customers using prepayment meters and those struggling to pay their bills.
26 June 2020
New research for Citizens Advice suggests that nearly 1.4 million people have no recourse to public funds (NRPF) in the UK, an increase of around 25% on previous estimates.
25 June 2020
Citizens Advice has joined with StepChange and Money Advice Trust to call for urgent reform to council tax collection before the end of the ban on face-to-face bailiff enforcement.
15 June 2020
Ahead of the latest ONS employment release, Citizens Advice is warning of a surge in demand for redundancy advice.
14 June 2020
Over a third of British adults (36%) have been the target of a scam since lockdown began, new research by Citizens Advice reveals.
Three months of a pandemic: Citizens Advice data shows furlough is the most popular advice topic - but redundancy concerns on the rise
11 June 2020
Citizens Advice is warning its data shows that people are becoming increasingly concerned about redundancy as the nation moves into a new phase where government support packages are scaled back.
10 June 2020
New research from Citizens Advice has found that out of 500 people surveyed who have applied for Universal Credit as a result of the coronavirus outbreak, more than half (53%) have faced hardship during the five-week wait for their first payment.
09 June 2020
Citizens Advice have responded to government's announcement of an additional £37.8 million to fund the provision of debt advice and other support in the wake of the Covid-19 outbreak.
Government's extension of the pause on repossession action for renters "a sticking plaster not a cure" says Citizens Advice
05 June 2020
Responding to the government’s announcement of an extension to the pause on repossession action for renters, Dame Gillian Guy, Chief Executive of Citizens Advice, says it's a "sticking plaster not a cure."
Lack of protections for shielded workers is “major missing piece” of furlough scheme, says Citizens Advice
29 May 2020
Citizens Advice has responded to the latest announcement by the Chancellor on changes to the Job Retention Scheme.
27 May 2020
New research from Citizens Advice shows that four in ten (41%) of those in the shielded group have lost at least 20% of their income since the coronavirus outbreak began. More than a quarter (27%) have lost 60% of their income or more.
22 May 2020
Citizens Advice welcomes the news from the FCA that mortgage payment holidays are to be extended, but says it's crucial renters "aren't left behind."
21 May 2020
The government has just one month to act before measures protecting private renters from evictions proceedings expire.