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Press releases

Our press releases highlight issues that are of concern for our clients and our network.

Citizens Advice response to Financial Ombudsman Service complaints

03 November 2016

The Financial Ombudsman Service’s latest quarterly complaints data shows a rise in issues with payday loans. Between, April and September 2016, the Ombudsman received over 5,000 payday loan complaints, compared to 3,200 between April 2015 and March 2016.