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Press releases

Our press releases highlight issues that are of concern for our clients and our network.

Next generation needs protecting from misleading payday loan adverts

10 November 2013

As Ed Milliband writes in the Sun on Sunday about his proposals for tackling payday loan advertising that targets children, Chief Executive of Citizens Advice Gillian Guy encourages people to take action themselves and report irresponsible payday loan ads.

Law is failing nuisance call victims

31 October 2013

Citizens Advice has warned that consumers are being failed by regulations to control nuisance callers, and is calling for MPs to support a Private Members Bill to clamp down on unscrupulous cold callers.

"Cloak and dagger tariffs" squeezing households, says Citizens Advice

30 October 2013

As Energy company bosses come under scrutiny from MPs on the Energy Select Committee this afternoon, national charity Citizens Advice reveals a huge rise in the number of people seeking help about energy bills on its website since the announcement of the first price hike on October 10th.

New figures from Citizens Advice show “appalling human cost” of sanctions

25 October 2013

Citizens Advice has called on ministers to urgently rethink how they apply sanctions to jobseekers as the charity’s national figures show a rise of 64% in the number of problems with sanctions compared to this period last year. From July to September this year, Citizens Advice Bureaux across the country dealt with 3,895 issues with sanctions for Jobseekers Allowance.