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Press releases

Our press releases highlight issues that are of concern for our clients and our network.

IDS must confirm how those “not ready for Universal Credit”

09 July 2013

Citizens Advice Chief Executive, Gillian Guy, has called on Iain Duncan Smith to use his appearance before a parliamentary committee today (Wednesday) to confirm how he will help the 9 out of 10 people who are not ready for Universal Credit.

No pledge from government to take action against banks on basic bank accounts

08 July 2013

Citizens Advice is disappointed the Government has not pledged to take action against banks if they can’t agree on minimum standards for basic bank accounts within 12 months. The charity has also warned that the implementation of Universal Credit is at risk if claimants can’t access a bank account.

Citizens Advice calls for tough new rules on payday loan advertising

01 July 2013

Speaking ahead of a government summit looking at widespread problems in the payday loans industry, Gillian Guy, Chief Executive at Citizens Advice, has called for tough new rules to stop irresponsible advertising and end celebrity endorsement of financial products.

Banks forced to stand up to their responsibility to cancel recurring payments

28 June 2013

Consumers have been paying out for cancelled gym contracts and magazine subscriptions and unexpected payday loan repayments as some banks failed to end payments despite being asked to do so by their customers, says Citizens Advice as the Financial Conduct Authority clamps down on problems with continuous payments authorities.