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Government clampdown on payday lenders raiding bank accounts welcome

06 March 2013

Citizens Advice welcomes the Government’s announcement that the payday loan industry will be a top priority for the Financial Conduct Authority and that the use of continuous payments authorities –where lenders take money from a person’s bank account to repay debts – will come under scrutiny.

Government must act on disability benefit decision-making

08 February 2013

Citizens Advice responds to damning Public Accounts Committee report on DWP management of its contract with Atos to carry out controversial work capability assessments, the medical tests used in deciding fitness for work.

Citizens Advice Bureaux see disability benefit problems soar by 67%

17 January 2013

As MPs debate issues with Atos, new figures just released by national charity Citizens Advice reveal that last year CAB advisers in England and Wales helped people with 430,000 problems about Employment and Support Allowance, the benefit paid to people too sick or disabled to work - up 67% on the previous year.