British Gas price rise “a bitter pill to swallow”, says Citizens Advice
Citizens Advice has responded to British Gas’s announcement that it is raising the price of its Standard Variable Tariff (SVT) by 3.8%. This follows a previous price rise of 5.5% announced in April.
Gillian Guy, Chief Executive at Citizens Advice, said:
“A second significant price hike in the space of a year will be a bitter pill to swallow for hard-pressed British Gas customers.
“Those people most likely to be on a standard variable tariff - including the elderly, people on low incomes and those with disabilities - will particularly struggle to cope with yet another bill increase.
“While the government’s proposed price cap should protect customers from the worst of these tariffs, anyone who isn’t happy with their energy company should think about switching tariff or supplier.”
Citizens Advice energy price comparison tool
Citizens Advice provides an independent comparison of energy tariffs, alongside a customer service star rating, at energycompare.citizensadvice.org.uk.
Notes to editors
- Citizens Advice has a statutory role as the consumer advocate for energy consumers across the UK.
- The Citizens Advice service is a network of around 300 independent local charities across England and Wales, the Citizens Advice consumer service and national charity Citizens Advice. Together we help people resolve their money, legal and other problems by providing information and advice and by influencing policymakers. For more see the Citizens Advice website.
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