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Citizens Advice comments on the Government’s response to the Taylor review

7 February 2018

Citizens Advice has commented on the Government’s response to the Taylor review of modern employment practices, saying that while some of the measures are welcome, action still needs to be taken on some ‘grey areas’.

Gillian Guy, Chief Executive of Citizens Advice, said:

“Employment rights are only as good as people’s ability to enforce them, so we welcome the Government’s plans to help people recover the holiday and sick pay they’re due.

“By taking on responsibility for enforcing these pay rights, the government is paving the way for unscrupulous bosses to be investigated and fined if they don’t play by the rules - and crucially means workers aren’t left to do all the heavy lifting on their own.

“However, while the Government consultation on the rights of gig economy workers is a step in the right direction, it leaves hundreds of thousands of people in limbo with respect to their rights. With their employment status a grey area, people remain at risk of being taken advantage of by unscrupulous bosses.”

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Notes to editors

  1. Last year Citizens Advice helped 165,000 people with 330,000 work-related issues.
  2. The Citizens Advice service comprises a network of local Citizens Advice, all of which are independent charities, the Citizens Advice consumer service and national charity Citizens Advice. Together we help people resolve their money, legal and other problems by providing information and advice and by influencing policymakers. For more see the Citizens Advice website.
  3. The advice provided by the Citizens Advice service is free, independent, confidential and impartial, and available to everyone regardless of race, gender, disability, sexual orientation, religion, age or nationality.
  4. To get advice online or find your local Citizens Advice in England and Wales, visit citizensadvice.org.uk
  5. You can get consumer advice from the Citizens Advice consumer service on 03454 04 05 06 or 03454 04 05 05 for Welsh language speakers.
  6. Local Citizens Advice in England and Wales advised 2.5 million clients on 6.2 million problems in 2014/15. For full service statistics see our publication Advice trends.
  7. Citizens Advice service staff are supported by more than 21,000 trained volunteers, working at over 2,500 service outlets across England and Wales.