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Citizens Advice responds to stamp price rise

24 February 2017

Royal Mail has announced that the price of first and second class will rise by 1p from 27 March. A stamp for large first class letter will rise by 2p to 98p.

Citizens Advice Director of Post and Telecoms, Andrew Rodger, said:

“Affordable postal services are essential for people across the country.

“Today’s stamp price rises are broadly in line with inflation. It’s critical that Royal Mail carefully considers the impact on consumers when making any future pricing decisions.

“It’s important that people know how to get the best value when using the post. Simple steps, like using the correct envelope size, or planning ahead so you use a second class stamp, can save people money.”

Citizens Advice has the statutory duty to represent consumers in the postal and energy markets.

Notes to editors

  1. The Citizens Advice service comprises a network of local Citizens Advice, all of which are independent charities, the Citizens Advice consumer service and national charity Citizens Advice. Together we help people resolve their money, legal and other problems by providing information and advice and by influencing policymakers. For more see the Citizens Advice website.
  2. The advice provided by the Citizens Advice service is free, independent, confidential and impartial, and available to everyone regardless of race, gender, disability, sexual orientation, religion, age or nationality.
  3. To get advice online or find your local Citizens Advice in England and Wales, visit
  4. You can get consumer advice from the Citizens Advice consumer service on 03454 04 05 06 or 03454 04 05 05 for Welsh language speakers.
  5. Local Citizens Advice in England and Wales advised 2.5 million clients on 6.2 million problems in 2014/15. For full service statistics see our publication Advice trends.
  6. Citizens Advice service staff are supported by more than 21,000 trained volunteers, working at over 2,500 service outlets across England and Wales.