Energy price cap “will make a real difference to people’s lives”, says Citizens Advice
Citizens Advice has responded to the government’s Domestic Gas and Electricity (Tariff Cap) Bill receiving parliamentary approval. The bill will impose a temporary cap on the price of all default tariffs in the energy market until at least 2020.
Gillian Guy, Chief Executive at Citizens Advice, said:
“The energy price cap will make a real difference to people’s lives. Capping prices for the 12 million people stuck on standard variable tariffs will stop firms overcharging customers who don’t or can’t switch supplier.
“Loyal customers have paid over the odds for too long. The passage of this bill should mean the cap is in place for winter, giving much-needed protection to households across Great Britain.
“While the cap is a significant step towards a better energy market for consumers, it is also important that price protections remain in place for vulnerable people once the cap is lifted.”
Notes to editors
Citizens Advice is made up of a network of local Citizens Advice in England and Wales, all of which are independent charities, the Citizens Advice consumer service and the national charity Citizens Advice.
Together we help people resolve their money, legal and other problems by providing information and advice and by influencing policymakers.
Citizens Advice is the statutory consumer advocate for energy and postal markets. We provide supplier performance information to consumers and policy analysis to decision makers.
The Citizens Advice Witness Service provides free and independent support for both prosecution and defence witnesses in every criminal court in England and Wales.
Citizens Advice also offers Pension Wise appointments at 500 locations across England and Wales.
The advice provided by the Citizens Advice service is free, independent, confidential and impartial, and available to everyone regardless of race, gender, disability, sexual orientation, religion, age or nationality.
- To get advice online or find your local Citizens Advice in England and Wales, visit citizensadvice.org.uk
- You can get consumer advice from the Citizens Advice consumer service on 03454 04 05 06 or 03454 04 05 05 for Welsh language speakers.
- Local Citizens Advice in England and Wales advised 2.5 million clients on 6.2 million problems in 2014/15. For full service statistics see our publication Advice trends.
- Citizens Advice service staff are supported by more than 21,000 trained volunteers, working at over 2,500 service outlets across England and Wales.