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Letter to the Prime Minister highlighting the potential impact of Brexit on consumers

28 March 2017

Citizens Advice, MoneySavingExpert.com and Which? have sent a joint letter to the Prime Minister calling for a cross-government working group dedicated getting the best possible deal for UK consumers as Britain prepares to leave the European Union.

The consumer groups  highlight that the potential impacts of Brexit for consumers are complex and need close attention, and call for their concerns should be at the heart of negotiations: 

"Dear Prime Minister, 

"The British people’s vote to leave the European Union has raised many questions about the future of trade, business, the financial markets and British workers’ rights, to name just a few. The Government is discussing all of these issues openly and publicly, with various forums being announced by Government ministers.

"Yet an economy is nothing without consumers. Despite this, the UK Government is still to make a substantive statement about the role consumers will play in its vision for a successful Brexit. Less than a third of consumers currently think they will be represented during the negotiations and this must be addressed.

"A vast range of consumer rights, safety and quality standards, and enforcement regimes is founded in EU legislation. These rights and safeguards are woven into our everyday lives, and can often be taken for granted. They range from having access to a basic bank account, assurances that food and electrical products are safe, to seeking redress when buying products across borders.

"It is therefore vital that core consumer rights and protections do not fall by the wayside during discussions to leave the EU, any future trade deals with the EU and other countries, as well as in our future domestic framework. This will safeguard UK consumers from any potentially negative effects of Brexit, while taking advantage of and maximising any opportunities.

"We are calling for a cross-Government high-level working group focused solely on securing the best possible deal for UK consumers. This is imperative for the economy and our communities, and we are ready and willing to help you achieve this."

Gillian Guy, Chief Executive, Citizens Advice

Martin Lewis, Founder, MoneySavingExpert.com

Peter Vicary-Smith, Chief Executive, Which?

Notes to editors

  1. The Citizens Advice service comprises a network of local Citizens Advice, all of which are independent charities, the Citizens Advice consumer service and national charity Citizens Advice. Together we help people resolve their money, legal and other problems by providing information and advice and by influencing policymakers. For more see the Citizens Advice website.
  2. The advice provided by the Citizens Advice service is free, independent, confidential and impartial, and available to everyone regardless of race, gender, disability, sexual orientation, religion, age or nationality.
  3. To get advice online or find your local Citizens Advice in England and Wales, visit citizensadvice.org.uk
  4. You can get consumer advice from the Citizens Advice consumer service on 03454 04 05 06 or 03454 04 05 05 for Welsh language speakers.
  5. Local Citizens Advice in England and Wales advised 2.5 million clients on 6.2 million problems in 2014/15. For full service statistics see our publication Advice trends.
  6. Citizens Advice service staff are supported by more than 21,000 trained volunteers, working at over 2,500 service outlets across England and Wales.