Advice Session Supervisor

Position: Advice Session Supervisor

Location: Epsom

Closing date: 29 April 2024

Job title:
Advice Session Supervisor

Location:
Epsom

Salary:
£28,000 (pro rata)

Salary pro rata:
Yes

Hours per week:
30 (0.8 FTE)

Type of contract:
Permanent

Closing date for applications:
29/04/2024

Interview date:
07/05/2024

Link to job pack for application:

https://www.caee.org.uk/work-for-us/advice-session-supervisor/

We are looking for a self-motivated individual with proven ability of managing and supervising a team. You will have recent relevant experience of working in a local Citizens Advice or similar advice organisation, and be able to demonstrate a good knowledge and understanding of the issues facing local communities.

This role involves the supervision of advice sessions, providing guidance and assistance to those working in our Epsom office as well as to staff working from home or in outreach locations. The post is responsible for ensuring the smooth running of the day to day service and the implementation of consistent processes to maintain quality standards. In addition you will manage volunteer advice staff and work closely with the Training team to support their training and development.

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.