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Consumer advice trends 2019 to 2020

Consumer Advice trends is aimed at national government departments, regional agencies, third sector organisations concerned with advice or social policy, and social policy researchers.

Consumer advice trends

Q1 2019-20

April 2019

May 2019

June 2019

Q2 2019-20

July 2019

August 2019

September 2019

Q3 2019-20

October 2019

November 2019

December 2019

Q4 2019-20

January 2020

February 2020

March 2020

Consumer Advice Trends is a monthly interactive data tool which reports on the issues Citizens Advice Consumer Service have helped clients with over the last 24 months.

This includes:

  • timelines of issues.
  • reasons for enquiries.
  • payment methods.
  • maps by local authorities.