Citizens Advice response to the National Infrastructure Commission Resilience Study Scoping Consultation
01 April 2019
Citizens Advice response to the National Infrastructure Commission Resilience Study Scoping Consultation
Energy consultation responses
RIIO-2 Sector specific consultation - Citizens Advice submission
18 March 2019
We have responded to Ofgem’s RIIO-2 Sector specific consultation.
Citizens Advice’s response to Ofgem’s call for evidence on consumer impacts of market wide settlement reform
29 March 2019
Market wide reforms could offer mutual benefit to consumers and industry but new products and services must be built around consumer preferences and needs.
Citizens Advice Response to BEIS’ Consultation on proposals to improve non-domestic consumers’ smart metering awareness and data access
14 March 2019
Citizens Advice’s response to BEIS’ consultation on whether non-domestic consumers should have more targeted smart meter information provided to them and whether they should have free access to their data.
Citizens Advice response to the DWG’s Target Operating Model for market-wide Half-Hourly Settlement
27 March 2019
We comment on the working group’s preferred model for the future of settlement.
Citizens Advice Response to BEIS’ Consultation on the New and Replacement Obligation (NRO) Activation Date
14 March 2019
As the rollout of smart meters continues this response sets out Citizens Advice’s position on obligations on suppliers to install smart meters whenever reasonably practicable.
Letter to Ofgem responding to its consultation on the evaluation process for the Electricity System Operator’s incentive scheme in 2019/20
11 March 2019
Ofgem invited comments on two proposed changes to how the Electricity System Operator is incentivised. This is our response, supporting its proposals.
Citizens Advice Response to BEIS Consultation on the Smart Export Guarantee
05 March 2019
Citizens Advice recommends that the Smart Export Guarantee include a backstop price that reflects the wholesale price of electricity minus admin costs
Citizens Advice response to Ofgem consultation: Forward Work Programme 2019-21
04 March 2019
Our response to Ofgem’s Forward Work Programme 2019-21 consultation.
Citizens Advice response to Ofgem consultation: RIIO-2 Business Plans Draft Guidance
04 March 2019
Our response to Ofgem’s RIIO-2 Business Plans Draft Guidance consultation.
Citizens Advice Response to BEIS’s Clean Growth: transforming heating - overview of current evidence
01 March 2019
Engagement with consumers and insight into consumer attitudes and behaviour are vital to the success of the policies to transform heating.
Letter to CMA responding to its invitation to comment on its decision to launch a review of the prepayment meter price cap
22 February 2019
The Competition and Markets Authority (CMA) has launched a review of the prepayment meter energy price cap. It invited views on this decision. We support this review, but expressed views on a range of issues it will need to consider before a decision to revise the cap is made, with the need to understand the distributional impact of any changes paramount among these.
Citizens Advice response to Ofgem’s consultation on consequential licence modifications in the event the UK leaves the EU without a deal
15 February 2019
Our response to Ofgem’s consultation on proposed changes to the licence conditions in the event the UK leaves the EU without a deal
Citizens Advice response to Consultation on licence conditions and Guidance for network operators to support an efficient, coordinated, and economical Whole System
11 February 2019
Our response to Ofgem’s consultation on licence conditions and guidance for network operators to support an efficient, coordinated and economical Whole System.
Citizens Advice response to Ofgem consultation: Targeted charging review: minded to decision and draft impact assessment
04 February 2019
Our response to Ofgem’s Targeted Charging Review: Minded to decision and draft impact assessment
Citizens Advice Response to Ofgem’s Supplier Licensing Review
29 January 2019
We welcome the proposed changes to supplier licensing and monitoring but think these should be strengthened in key areas.
Letter to Ofgem responding to its request for feedback on how it should make allowance for Capacity Market costs in the second period of the default tariff price cap
23 January 2019
Ofgem has asked for views on how it should adjust the electricity and gas default tariffs price cap to reflect the suspension of the government’s Capacity Market. In this short response we set out our support for its proposals.
Citizens Advice Response to Consultation on Revisions to Social Obligations Reporting
29 January 2019
We support the proposed changes to future proof the reporting and improve monitoring of self-disconnection.
Letter to the Competition and Markets Authority responding to its invitation to comment on whether it should review the prepayment meter energy price cap.
18 January 2019
The Competition and Markets Authority invited comments on whether it should review the order that put into place a price cap for energy consumers on prepayment meters. This is our response, supporting a review.
Citizens Advice Response to BEIS’s document on Heat Networks: Ensuring Sustained Investment and Protecting Consumers
25 January 2019
Citizens Advice welcomes the government's intent to bring in a framework to ensure sustained investment and consumer protections to heat networks.