19 March 2015
Energy policy research
We represent energy consumers by promoting and protecting the interests of domestic and small non-domestic consumers across England and Wales.
As the statutory consumer body for energy consumers in England and Wales, we commission research, build evidence-based policy positions to embed the needs of energy consumers into decision-making, with specific regard for the needs of vulnerable consumers.
03 March 2015
We commissioned the Association for the Conservation of Energy (ACE), the Centre for Sustainable Energy (CSE), CAG Consultants and Dr Joanne Wade to carry out a programme of participative research to investigate models for delivering energy and fuel poverty services at the local level.
23 October 2014
As geopolitical tensions rise, the energy market comes under investigation, and uptake of insulation measures plummets, Citizens Advice wants to understand why energy bills remain out of consumers’ control, and how barriers can be addressed.
01 October 2014
To better understand how and why prepayment meter (PPM) users self-disconnect, Citizens Advice and Citizens Advice Scotland have carried out comprehensive research, the findings of which can be found in our report.
26 September 2014
Citizens Advice is concerned that consumers in vulnerable situations could miss out on the potential benefits of the £11 billion smart meter rollout, which they will be helping to fund through their energy bills. We want all consumers to have affordable, accessible and safe energy services, and government and industry need to address the particular risks faced by consumers in vulnerable circumstances.
28 August 2014
Making electricity demand side response work for domestic and small business consumers
16 June 2014
Citizens Advice's costed proposal to end fuel poverty through higher standards and fairer funding
31 May 2002
CAB clients’ experience of dealing with fuel suppliers