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Written Evidence submitted to the Work and Pensions Select Committee Inquiry on Benefit Delivery

17 September 2015

report cover imageThe Government has made significant efforts to address the challenges associated with the implementation of changes to the benefit system. This has included improvements to the accuracy and timeliness of assessments and better services for customers.

However, Citizens Advice still helped over 600,000 people with benefit and tax credit issues in the last year.

This document is the written evidence submitted by Citizens Advice to the Work and Pensions Select Committee Inquiry on Benefit Delivery [ 470 kb]