Coronavirus – getting benefits if you’re self-isolating
There are benefits and grants you can claim if you have to self-isolate. What you should claim depends on whether you have to stop working to self-isolate.
- Statutory Sick Pay (SSP) from your employer
You should also check if your employer can furlough you if you haven’t already.
Whether you were working or not, you might also be able to claim Employment and Support Allowance (ESA) from the government.
You can’t get SSP and ESA at the same time - it’s usually better to get SSP if you can.
If you’re a care worker in Wales, you might be able to get your normal pay while you’re self-isolating.
If you’re self-employed
You might also be able to claim money from the government’s Self-employment Income Support Scheme.
If you're returning to the UK from abroad
You might need to self-isolate – this is also called 'quarantine'.
You can’t get SSP for being in quarantine. You might be able to get it for other reasons – for example if you have symptoms of coronavirus.
If you're employed, talk to your employer about what you can do while you're in quarantine – ask them if you can:
- work from home
- take annual or unpaid leave – you might be able to get ESA if you have to take unpaid leave
Check if you can get a self-isolation payment
You might be able to get a single payment of £500 from your local council if you’re employed or self-employed and you can’t work from home.
You could get the payment if you or your child are self-isolating at home because you either:
- tested positive for coronavirus
- have been formally told to self-isolate - for example, by the NHS or your child’s school
You can’t get the payment just because you have to quarantine when you enter the UK from abroad.
To get the payment you’ll have to show you have no income or a low income.
If you’re the parent or carer of a child who’s self-isolating
To get the payment, your child must usually go to school, further education or childcare.
They’ll usually need to be in year 8 or below. If they have special educational needs, they can be up to 25 years old.
Check if you’re eligible for the payment
You should be able to get the payment if you get at least one of these benefits:
- Universal Credit
- Pension Credit
- Working Tax Credits
- income-related Employment and Support Allowance
- income-based Jobseeker’s Allowance
- Income Support
- Housing Benefit
If you’re not getting any of the benefits, you could still get the payment if you’re struggling with your living costs because you can’t work.
You can find out more and apply on your local council’s website – find your council’s website on the Welsh government website.
If your local council refuses to give you a self-isolation payment
You can ask your local council to look at their decision again. It’s worth showing them extra evidence that you need the money. For example you might show them evidence of bills you have to pay soon.
Check if you can get SSP
You might get statutory sick pay (SSP) if you’re following government guidance to self-isolate.
You could get SSP if:
- you have coronavirus or symptoms of coronavirus
- someone you live with has coronavirus or symptoms of coronavirus
- someone in your ‘extended household’ has coronavirus or symptoms of coronavirus– check the rules on extended households if you're not sure
- you're self-isolating because the NHS told you that you’ve come into contact with someone who has coronavirus
- you’ve been told to self-isolate before you go into hospital for surgery
- you’ve been told to shield by the NHS because you’re extremely vulnerable - check if you should be shielding on GOV.UK
You can read the government guidance about self-isolating on GOV.UK.
You can check if you can get SSP.
If you’re a care worker in Wales
You can apply to get your full pay while you can’t work because you’re self-isolating. This is called the ‘statutory sick pay enhancement scheme’.
You can’t apply to get your full pay if you’re also applying for a self-isolation payment from your local council. You have to decide which one to apply to for each time you self-isolate.
Talk to your employer to find out how to apply to the statutory sick pay enhancement scheme. You can find out more about the statutory sick pay enhancement scheme on the Welsh government website.
Check if you can get ESA
You might be able to claim Employment and Support Allowance (ESA) if you’re self-isolating because of coronavirus. For example, you might be self-isolating because you:
- or someone you live with have coronavirus or symptoms of coronavirus – or you’re recovering from it
- have a medical condition which makes you ‘extremely vulnerable’ to coronavirus – check if you’re extremely vulnerable on GOV.UK
- came into contact with someone who might have coronavirus
- have been told to quarantine after returning from abroad – check if you have to quarantine on GOV.UK
- will have surgery in the next 14 days
You can also get ESA if your child is self-isolating for one of these reasons.
If you can get ESA, you’ll be paid from the first day you were sick or self-isolating.
You can check if you can get ESA.
You might also be able to get Universal Credit if you’re on a low income or not working. Check if you can get Universal Credit.
If you’re already claiming benefits and start claiming Universal Credit, you won't be able to go back to the benefit you were on before. Talk to an adviser before applying for Universal Credit.
If you're struggling to pay your bills
You can check what other help you can get if you can't pay your bills. This includes things like your mortgage, energy bills, council tax or court fines.
You might also be able to get other benefits - for example, if you’re a carer or have a long-term health condition. If you’re not sure which benefits to apply for, you can talk to an adviser.