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Help with the cost of transport if you're disabled

This advice applies to Wales

You can apply for a disabled person’s bus pass or railcard if you have a condition that makes it hard to get around. You don’t need to have a physical health problem - people with learning disabilities can apply too. 

Someone else can apply on your behalf, if you need help with the application.

You’ll be able to travel for free by bus, or get 30% off your train tickets.

Disabled bus passes are free. You’ll need to pay for a railcard, but it will be worth it if you often travel by train. 

Your nearest Citizens Advice can help you with the application if you need it. 

Getting a disabled person’s railcard

You can get a disabled person’s railcard from the National Rail website - you’ll get 30% off travel by train.

Find out if you’re eligible and how to apply on their website. If you don’t qualify, you’ll have to pay the full price for your train tickets. You won’t be able to appeal if your application is rejected.

Getting a disabled person’s bus pass 

You’ll be able to get a bus pass if:

  • you’re blind or partially sighted, deaf or unable to speak
  • you can’t walk very far because of a disability, illness or injury
  • you don’t have arms or can’t use your arms
  • you have a severe learning disability
  • you’ve been refused a driving licence because of your health (but not because of problems with drugs or alcohol)

Follow the steps on GOV.UK to find out what evidence you’ll need to show you’re eligible, and apply for a bus pass from your local council.

If you live in London

You’ll need to apply for a ‘Disabled Person’s Freedom Pass’ instead. The eligibility criteria is the same as for the rest of England.

Follow the steps on GOV.UK to apply.

If you don’t qualify for a Disabled Person’s Freedom Pass, you can ask your council for a ‘discretionary bus pass’. Some London councils give these to people who aren’t eligible for a Freedom Pass but have problems getting around. You can find your council’s contact details through GOV.UK.

If you can’t get a bus pass

You can appeal to your council if your bus pass application was refused. Check your council’s website to find out how to appeal.

You can also visit your nearest Citizens Advice - an adviser will talk to you about your options.

Other help you can get

If you’re eligible for a bus or rail pass, you might also be able to get:

  • a Blue Badge - to help you or someone who drives you around park more conveniently

It’s also worth checking you’re getting all the benefits you’re entitled to - you can use our benefits checker to easily find out.

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