Skip to content Skip to footer

Reapply for Universal Credit

This advice applies to Wales

You might have to make new application if you need to go back onto Universal Credit after a period of not getting payments. It depends when your last payment was and why it stopped. 

If your last payment was more than 6 months ago

You need to make a new application if it’s been more than 6 months since you got your last Universal Credit payment.

If your last payment was less than 6 months ago

You won’t have to make a new claim for Universal Credit if either:

  • your Universal Credit payments stopped because your earnings went up, but now your earnings have dropped again
  • your application for Universal Credit was refused because your earnings were too high, but now your earnings have dropped below the limit

The above doesn't apply if you live in a 'full service' Universal Credit area - check if you live in a full service area.

Call the Universal Credit helpline to start getting Universal Credit again - they’ll have your claim details on their system.

Universal Credit helpline
Telephone: 0345 600 0723
Textphone: 0345 600 0743
Monday to Friday, 8am to 6pm

Calls to this number can cost up to 9p a minute from a landline, or between 3p and 55p a minute from a mobile (your phone supplier can tell you how much you’ll pay) - you can call and ask them to call you back.

Did this advice help?