There is information on how to dispute a bill, what to do if you are threatened with disconnection or struggling to pay, as well as advice for vulnerable people.
How to check whether your telephone, mobile, internet or TV bill is accurate and how to dispute the bill with your provider if you think it is too high.
What you should do if you’re having trouble paying your TV, telephone or internet bills or are in debt to your services provider.
Who is responsible for the bill if live in a shared house where a number of people use the same TV, internet and phone services, and what you might be able to do if someone is refusing to pay their share.
What to do if you are a vulnerable person and are being threatened with disconnection because you are struggling to pay your telephone, mobile or internet bills.
What you should do if your service provider is threatening to disconnect you because of unpaid TV, telephone or internet bills.
What you should do if your service provider has disconnected your TV, telephone or internet service.
What to do if you have recently switched provider for your TV, internet, landline or mobile phone service and your previous provider continues to bill you.
What to do if you have a problem with premium rate phone numbers, how to avoid using them, how to deal with unsolicited texts, and how to complain about premium rate numbers.
Letter to complain about a mobile phone, TV or internet bill.