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Discrimination at work – things to bring when you see an adviser

This advice applies to Wales

When you visit a Citizens Advice Bureau or other advice agency, it's important that the adviser you speak to has as much information about your case as possible. If you don't bring the necessary paperwork with you, you may have to come back another time. This means it could take you longer to get the help you need.

This page gives you an idea of the kind of information it's useful to bring with you if you need help with a discrimination at work problem. If you haven't got everything that's shown, don't worry - bring as much as you can find.

It's important to get help as soon as possible as you may only have a short amount of time to take action.

Preparing for your meeting

The adviser will need as much information as possible about your discrimination problem to help you.

Here are useful things you can do so the adviser can help you with your problem:

  • make a chronology of what’s happened so far
  • if the problem is still ongoing, keep a diary to record any further developments
  • keep copies of any letters, emails or memos you send your employer or receive from them
  • write down any conversations or telephone calls you have with your employer
  • think about possible witnesses to the discrimination.

List of things you should bring with you

If you have a discrimination problem at work, it’s helpful if you bring the following things when you see an adviser:  

  • your employment contract, if you have one
  • staff handbook
  • copies of your employer’s sickness, harassment or anti-bullying policies
  • copies of your employer’s disciplinary or dismissal procedures and grievance procedure
  • proof of your income - pay slips, P45 form or P60 form
  • your employee or payroll number - this may be on your payslips or P60 and P45 forms
  • copies of any appraisals
  • letters and other correspondence from your employer like emails or texts which relate to your discrimination problem - for example, a dismissal letter
  • any work or personal diary which covers the period when you experienced discrimination
  • any other papers or documents you think may be relevant to your problem.

Other information you should bring with you

You should also bring the following information with you:

  • your employer’s name, address, telephone number and company registration number
  • the address of the place where you work or worked
  • the details of your GP or other medical professional who’s been treating you if you’re ill or disabled
  • the names and contact details of any witnesses who may agree to give statements in relation to your discrimination problem
  • details of any pension schemes or work-related benefits you receive.

Next steps

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