Big Energy Week Monday 16 - Saturday 21 January 2012
2 December 2011
Rising fuel bills are stretching household finances and people are looking for ways to save money on their energy bills.
To help consumers spend less on heating their home Citizens Advice is coordinating an advice campaign called Big Energy Week (16-21 January 2012) which will see thousands of people across the country get practical help and advice to cut their fuel bills and get all the financial support they are entitled to.
Citizens Advice Chief Executive Gillian Guy said: "More and more people are coming to us for advice on how to spend less on their fuel bills. While we continue to help people on a daily basis with face to face and online advice - there is a real need to reach out to more people who are struggling and Big Energy Week will be a chance for us to do just that."
As part of Big Energy Week there will be events up and down the country where people can get practical advice on how they could spend less on heating their home. There will also be advice leaflets available from every Citizens Advice Bureaux, and a website - www.bigenergyweek.org.uk full of tips to cut your energy bills.
Big Energy Week is supported by consumer organisations such as Consumer Focus and Which?, charities, the Government, Ofgem, energy suppliers and switching websites.
Big Energy Week was an outcome of the Energy Summit on 17 October 2011. Full details on the summit and its outcomes can be found at:
Notes to editors
- The Citizens Advice service comprises a network of local bureaux, all of which are independent charities, and national charity Citizens Advice. Together we help people resolve their money, legal and other problems by providing information and advice and by influencing policymakers. For more information in England and Wales see www.citizensadvice.org.uk
- The advice provided by the Citizens Advice service is free, independent, confidential, and impartial, and available to everyone regardless of race, gender, disability, sexual orientation, religion, age or nationality. For online advice and information see www.adviceguide.org.uk
- Citizens Advice Bureaux in England and Wales advised 2.1 million clients on 6.9 million problems from April 2011 to March 2012. For full 2011/2012 service statistics see our quarterly publication Advice trends
- Out of 22 national charities, the Citizens Advice service is ranked by the general public as being the most helpful, approachable, professional, informative, effective / cost effective, reputable and accountable (nfpSynergy’s Brand Attributes survey, May 2010).
- Most Citizens Advice service staff are trained volunteers, working at around 3,500 service outlets across England and Wales.