The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.

Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities.

• Our service strategy 2008-2011

• About us

An introduction to the Citizens Advice service

Interested in the work of the Citizens Advice service? Download our publication.

• An introduction to the Citizens Advice service ( 140kb) (English)

• Cyflwyniad i wasanaeth Cyngor Ar Bopeth ( 140kb) (Welsh)

Content includes:

• Citizens Advice service in the community
• role of Citizens Advice
• volunteering
• campaigning
• how the service is funded
• statistics about the Citizens Advice service

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