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Dealing with your small business energy bills
government schemes to help with your business energy bills. You might be able to save money by switching energy supplier. There are other steps you can take if you're finding it hard to pay your
Switching from prepayment to paying by credit
won’t switch you to paying by credit if you’re in debt to them. You can find out who your gas or electricity supplier is if you don’t already know. You won't have to pay to have a smart meter
How to read your smart electricity meter
smart meter in some situations, for example if: you’ve just switched supplier - you normally need to send the first meter reading yourself you switch supplier and they say they can’t connect to your
Dealing with your energy supply when you move business premises
can find out who supplies the gas and electricity. Make sure you’re getting the best deal. Check how to find the best deal and switch energy supplier. You can also check if you can get help with your
You can't afford to top up your prepayment meter
have a smart meter your supplier can switch your meter to credit mode remotely. If you don’t have a smart meter, your supplier can replace your prepayment meter with a smart meter in credit mode
Letter to complain about your energy supply being switched without your agreement
Letter to complain about your energy supply being switched without your agreement This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice
Check if your previous energy supplier owes you money
Check if your previous energy supplier owes you money This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales When you switch
Compare energy suppliers' customer service
Compare energy suppliers' customer service This advice applies to England. See advice for See advice for Scotland, See advice for Wales If you’re thinking of switching, you should check how well
If you think you’ve been charged too much for your energy
switched to a new supplier. You can check if your meter’s working in smart mode. If your meter isn’t working in smart mode you’ll need to read your meter and send your supplier the meter readings. Check how
If your energy supplier has increased your direct debit payments
month. This means you’ll usually have lower bills in the summer and higher bills in the winter. Check if your energy supplier offers variable direct debit payments - if they don't you could switch