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152 results found for switching supplier
Grants and benefits to help you pay your energy bills
there in plenty of time. Check if you're eligible for the Warm Home Discount on GOV.UK. If you’re eligible for the Warm Home Discount but switched supplier after 13 August 2023 Check the supplier you
Problems getting to or topping up your prepayment meter
to paying by credit, this means you pay for your energy after you use it. If you have a smart meter your supplier can switch your meter to credit mode remotely. If you don’t have a smart meter, your
Decide if prepayment is right for you
as you go, lets you pay for your energy in small amounts. If you have a smart meter, your supplier can switch your meter from paying by credit to prepayment remotely. If you have an old-style credit
Get help if you’re struggling to pay your bills
payments you can afford over a fixed period of time. Find out more about agreeing a payment plan. If you don’t try to agree a plan with your supplier, they might say they’ll disconnect you or switch
If your home is on a heat network
'district' or 'communal' heating) are a way of heating blocks of flats or groups of homes. If your home is on a heat network: you can't switch your heat network supplier you might pay your heating bills
Switching from pre-settled to settled status
Switching from pre-settled to settled status This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you have pre-settled
Contacting your energy supplier about a problem
Contacting your energy supplier about a problem This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you’re having
Letter for repaying debt to your energy supplier
Letter for repaying debt to your energy supplier This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you're having
How the scores are worked out
through social media Customer commitment rating We base our ratings on suppliers’ membership of the Energy Switch Guarantee and the Vulnerability Commitment. If a supplier is a member of the Energy
Claim back credit from your energy supplier
Claim back credit from your energy supplier This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you pay your energy bill