Read our advice on small claims. What to do if you're considering making a small claim, going to a hearing and what the rules are about making a court claim.
Find out what you should consider before starting a small claim and when you can make one.
Find out what happens at a small claims hearing and how to prepare for it.
The Civil Procedure Rules and the Practice Direction on pre-action conduct are outlines. These must be followed if you take your consumer case to court.
Letter to send as a last attempt to ask a trader to sort out a problem before you take court action.