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Citizens Advice welcomes changes to free childcare

6 Gorffennaf 2011

Gillian Guy, Chief Executive at Citizens Advice, said:

“Citizens Advice welcomes today's announcement on changes to free childcare. From our work with families on this issue, we know that by extending the times during which the 15 hours of free childcare can be used, and allowing them to be spread them over two days rather than three, part-time and shift-working parents will be helped. It will also help families out of poverty as many more parents will now be able to make their commutes or take up part-time work.

“The success of the Government’s proposals on universal credit for more cost-effective childcare arrangements will depend on increased funding and support to ensure that working parents can make work pay.”

Notes to editors:

  1. The Citizens Advice service comprises a network of local bureaux, all of which are independent charities, the Citizens Advice consumer service and national charity Citizens Advice. Together we help people resolve their money, legal and other problems by providing information and advice and by influencing policymakers. For more see the Citizens Advice website.
  2. The advice provided by the Citizens Advice service is free, independent, confidential, and impartial, and available to everyone regardless of race, gender, disability, sexual orientation, religion, age or nationality.
  3. To find your local bureau in England and Wales, visit You can also get advice online at
  4. You can get consumer advice from the Citizens Advice consumer service on 03454 04 05 06 or 03454 04 05 05 for Welsh language speakers
  5. Citizens Advice Bureaux in England and Wales advised 2.3 million clients on 5.4 million problems from October 2013 to September 2014. For full 2013/2014  service statistics see our quarterly publication Advice trends
  6. Citizens Advice service staff are supported by more than 21,000 trained volunteers, working at over 3,000 service outlets across England and Wales.