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Government needs to “fill in the gaps” in recovering jobs market

15 Hydref 2014

The Chief Executive of national charity Citizens Advice has welcomed the fall in the number of people who are unemployed, but warns that many people still face barriers to getting security in work.

Gillian Guy, Citizens Advice Chief Executive, said:

“Following encouraging economic news today, Government needs to fill in the gaps in the UK’s dramatically changing jobs market. It’s good that we are moving in the right direction, but for many workers, low wages, unstable employment and a fight for fair treatment are the challenges which go hand in hand with this welcome rise in employment.

“Part-time jobs are a convenient option for many families, but far too many people not in full-time work or on a long-term contract are at risk of being treated unfairly. Agency workers or people on zero-hour contracts often struggle to get the same decent treatment which employees in full-time, permanent positions rightly expect. Getting decent childcare can also be a big problem for those with irregular working patterns. Lack of flexibility amongst providers and up-front payments mean 40 per cent of our clients say accessing childcare is a barrier to them working extra hours.”

Notes to editors:

  1. The Citizens Advice service comprises a network of local bureaux, all of which are independent charities, the Citizens Advice consumer service and national charity Citizens Advice. Together we help people resolve their money, legal and other problems by providing information and advice and by influencing policymakers. For more see the Citizens Advice website.
  2. The advice provided by the Citizens Advice service is free, independent, confidential, and impartial, and available to everyone regardless of race, gender, disability, sexual orientation, religion, age or nationality.
  3. To find your local bureau in England and Wales, visit citizensadvice.org.uk. You can also get advice online at adviceguide.org.uk
  4. You can get consumer advice from the Citizens Advice consumer service on 03454 04 05 06 or 03454 04 05 05 for Welsh language speakers
  5. Citizens Advice Bureaux in England and Wales advised 2.3 million clients on 5.4 million problems from October 2013 to September 2014. For full 2013/2014  service statistics see our quarterly publication Advice trends
  6. Citizens Advice service staff are supported by more than 21,000 trained volunteers, working at over 3,000 service outlets across England and Wales.