Team Leader

Job Title: Team Leader

Salary: £32 723.00 – £34 680.00 pro rata

Hours: 0.59 FTE (21 h per week)

Contract: Permanent

Responsible to: Project Manager

Employed by: Coventry Citizens Advice

Based at: Coventry Citizens Advice Offices with remote working as required

Applications will be assessed on a rolling basis.

Purpose of the Role

The Team Leader will provide day-to-day operational leadership for our CORE Project Coventry, ensuring that referrals move through the service promptly, staff are well supported and residents receive consistent, person-centred help. The postholder will manage workflow, caseloads, performance and case-recording standards, working closely with the Referral and Performance Administrator, Project Manager and Advisors.

How to Apply

Please read the Recruitment Pack, complete the Application Form and return it to recruitment@coventrycab.org.uk

We reserve the right to withdraw this job advert.

If you cannot make the application electronically, please submit an application on paper by posting it to:

c/o HR

Coventry Citizens Advice

1-7 Station Street East,

Coventry,

CV6 5FL