Trainee Generalist Adviser

Citizens Advice Mid Mercia is looking for two full-time Trainee Generalist Advisers to join our Core Advice Team.

For full detailes and to apply: https://www.citizensadvicemidmercia.org.uk/jobs/trainee-generalist-adviser-2

The role will be split between taking calls on our advice line where you will complete an assessment with the client and book them in for an advice appointment and you will also hold your own advice appointments with clients.

Experience is not necessary, but we are looking for someone who:

Has excellent communication skills

Can manage own time effectively with a keen eye for detail

Can complete tasks to the highest quality

Can monitor and maintain own standards ensuring work is accurate

Has worked in a public-facing role

Full training and support will be given to the successful candidate to enable them to carry out their role