Adviser - Trainee position considered

We are looking to recruit a highly motivated individual as an Adviser (trainee roles will be considered) within our generalist projects to include Help to Claim, Energy and Generalist Teams. Ensuring that the work conforms to the Advice Quality Standard (AQS) and Quality of Advice Assessment in Wales.

The successful candidate will provide in-person, telephone and digital advice to clients across all Citizens Advice Caerphilly Blaenau Gwent projects, where appropriate.

The role will at times involve working solely on telephone and digital advice channels.

If you are well organised, good with people, can prioritise your time and workload effectively and have a drive to learn, send us your CV and a cover letter to tell us why you want to become one of our advisers.