Frontline Advice Support/Admin Worker

We need an experienced administrator to support the daily reception service and manage day to day tasks to support our advice service.

Specific requirements:

1. Reception: Experience speaking to the public and gathering information about their circumstances in a sensitive manner. Helping people by booking appointments, signposting to other organisations or conveying information to help them find a way forward

2. Admin tasks: Experience managing workloads and prioritising tasks in an efficient way. You need strong IT skills and it is essential that you are an effective communicator face-to-face, in writing and over the phone.

3. General: What you can bring to our organisation

How to apply:

Please send us a CV and a covering letter setting out how you meet the specific requirements above.

Closing date: Monday 10 August 2026 by 12:00 pm (lunchtime)

Interview date: Friday 14th August 2026 by video link

Please note: If you are not contacted, then you have not been shortlisted

If you have any questions, please email julie.browne@citizensadvicesnpt.org.uk