Outreach Community Officer

We’re looking for a passionate and community-focused Outreach Community Officer to help raise awareness of Citizens Advice Sandwell & Walsall and the support we provide. With a particular focus on our Gambling Harms Treatment Project, you’ll help us reach people who may benefit from our services and make sure they know where they can access support.

You’ll build strong relationships with community groups, local organisations, professionals and referral partners across Sandwell & Walsall. From attending local events and networking opportunities to delivering workshops, presentations and awareness activities, you’ll help connect our services with the communities we support. You’ll also play a role in developing campaigns and digital outreach, identifying new partnership opportunities and using feedback and engagement data to help us understand community needs and increase our reach.