Macmillan Welfare Benefits Caseworker

North & West Gloucestershire Citizens Advice is looking for an enthusiastic and motivated individual to join our dedicated advice team and make a real difference in the community.

This is a fantastic opportunity to become part of an established and respected charity known for delivering high-quality advice services. We’re proud to offer a supportive, inclusive workplace where collaboration and partnership working are central to achieving the best outcomes for our clients.

Who we’re looking for:

Ideally, we’re seeking an experienced adviser (not necessarily with a welfare benefits background). However, we’re also open to trainee applicants who demonstrate the right values, motivation, and commitment to learning.

What we offer:

A comprehensive training programme to develop your skills, knowledge, and confidence

A supportive and friendly team environment

The opportunity to build a meaningful career, with ongoing professional development and progression

The chance to make a tangible difference in people’s lives

Whether you’re looking to take the next step in your advice career or start a new one with purpose, we’d love to hear from you.