Generalist Adviser - Remote Working

We wish to recruit a generalist adviser . This is a remote working opportunity.

The Seafarers’ Advice and Information Line (SAIL) is part of Citizens Advice Greenwich. SAIL is funded by three maritime funders, Seafarers Hospital Society, The Seafarers’ Charity and Greenwich Hospital. SAIL provides advice and casework to seafarers and their families across the U.K. For more information please visit our websites at www.sailine.org.uk and www.greenwichcab.org.uk

This role is to provide generalist advice and casework to seafarers and their families across the U.K. The service is provided primarily by telephone. The successful candidate must have experience of providing generalist advice, and casework in the areas of welfare benefits and debt. No previous experience of working with seafarers is required and training will be provided to enable the adviser to effectively help this client group.

The SAIL office is located in Central Greenwich, near the Cutty Sark, Greenwich Market and Greenwich Park.

This job is being offered as a remote working post. Remote working means that following completion of the induction period, the adviser will be working primarily from home. The adviser would be asked to attend the office in London (or a training session or meeting in London) for a minimum of 12 days a year.

There is also a flexitime policy in place.

You will need to be able to work well as part of a team and independently and be committed to our policies, aims and objectives.