Trainee Debt Caseworker

Citizens Advice North East Derbyshire has a history of providing advice and support to our local community in accessible locations. We currently have an opportunity for someone to join our busy and growing money and debt advice team as a debt caseworker. As people continue to feel the effects of the cost of living crisis, this role will provide increased capacity as we continue to see increased demand for debt advice in our community. The successful candidate will join an experienced and knowledgeable debt advice team and will be provided with in depth training to reach Money and Pension Service accredited standards. This role is ideally suited to a trainee or someone who has worked in advice and is looking to develop new skills, but we also welcome applications from experienced debt advisers. After training we will continue to develop you and your skills. You are expected to travel around the North East Derbyshire and Bolsover Districts to a number of locations. This role will be based from our Clay Cross office but we are open to requests for hybrid working subject to manager approval upon successful completion of training.

To apply for the role please download and complete an application form and Job Pack from our website, detailing your suitability for the role by addressing each of the points in the Person Specification and send to recruitment@nedcab.org.uk.

Citizens Advice North East Derbyshire is committed to diversity and inclusion, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds.

Hours: 37 hours p/w

Salary: £25,877.80 – £29,166 (depending on experience)

Contract Type: Fixed Term until 31st March 2027 (extension subject to funding)

Start Date: As soon as possible

DBS: Basic

Closing Date: Midday 30 April 2026

How to apply: Download and complete an application form from our website and send to recruitment@nedcab.org.uk

Applicants who identify as disabled and who satisfy the shortlisting criteria will automatically be offered an interview.

We’re a Disability Confident employer.