Foodbank adviser

This post is initially for 12 months with an extension subject to future funding.

We are seeking to appoint a qualified Generalist Adviser (although a trainee would be considered for an exceptional candidate) to join our Foodbank team and provide high quality generalist advice in Foodbanks in Cirencester and Tetbury and in our offices, supporting clients with practical, one-off advice, assisted information and signposting.

As an adviser, you'll be working with clients face-to-face at Foodbank outlets, or other appropriate settings, in the Tetbury, Cirencester or Fairford areas. You will also work in our offices in Cirencester advising clients on the telephone, email or video link as well as in person.

You’ll have strong written and verbal communication skills enabling you to explain complex information clearly and negotiate effectively. You’ll be capable of researching, analysing and interpreting detailed information, and presenting it in an accessible way.

You’ll be able to maintain accurate case records and work consistently within organisational procedures and quality standards. You’ll understand the importance of equality and diversity in delivering fair and inclusive advice. You’ll be competent in using IT for case management, document production and research.

You’ll work well as part of a team, share learning, and contribute to service improvement. You’ll be committed to continuous professional development and expanding your knowledge across different advice areas.

You’ll be joining a friendly and high performing advice team who are supportive and inclusive and where development and training are built in. You’ll be working to agreed targets and quality standards and contribute to continuous improvement in how we deliver outreach services.

A full driving licence, with access to a vehicle, is essential due to the large geographical area of our services.

This position is for 30 hours a week over 4 days. We will also consider two 15 hour a week roles.

To request a job pack please email paul.wigley@ca-scd.org.uk