Generalist Caseworker

Location: Citizens Advice Woking

Hours: 15 hours

Salary: £27,000 FTE per annum

Holiday: 25 days annual leave (FTE) plus public holidays

Contract term: Fixed term to end March 2026, potential to extend.

We are looking for a highly motivated person to join our specialist team, who has recent experience of advising clients. You will need to demonstrate that you can cope with a demanding caseload and that you are able to monitor and manage your own caseload to meet deadlines. The successful candidate will be required to provide casework on the full range of generalist advice areas, including benefits and debt advice.

The primary clients for this caseworker role are the refugee communities living in Woking borough, who need advice predominantly on welfare benefit issues, but you will be required to advise refugee clients on other advice areas and other clients as needed.

To apply for the role of generalist caseworker, you will need to send us your CV and a maximum 2 page supporting statement. The supporting statement should demonstrate how you meet the criteria outlined in the person specification and outline why you are interested in becoming a generalist caseworker at Citizens Advice Woking.

For a full application pack, please email wokingca@gmail.com

Applications should also be emailed to this address.

Closing date for applications: By 5.30pm on Monday 16th June.