Caseworker x 2.2 FTE

We are looking for caseworkers to join our Macmillan Money & More service. You will be working with cancer patients and their families at any stage of their cancer journey, this can be from initial diagnosis to end of life.

As a Caseworker, you’ll directly support clients dealing with complex issues, primarily with benefits with some knowledge of employment and housing. You will assess their situations, provide clear, actionable advice, and advocate on their behalf with local authorities and service providers.

This role offers the opportunity to help people navigate difficult circumstances by offering practical solutions and emotional support. Your ability to listen empathetically, analyse issues, and provide tailored advice will be key to empowering clients to overcome their challenges.

We’re looking for someone with a ‘can-do’ attitude who is passionate about social justice and keen to make a real difference in people's lives.

By joining Citizens Advice, you’ll become part of a team that values integrity, collaboration, and inclusion. You’ll work alongside experienced professionals in a supportive environment that encourages growth and development. If you’re ready to take on a vital role that will positively impact your community, we’d love to hear from you.

You will be able to travel across Surrey when required for face-to-face appointments and service promotion and working from any of our 6 offices.