Debt Adviser

Hours Post 1 - 18.5 hours per week

Post 2 – 37 hours per week

Salary FTE £32,652 - £34,837 (pro-rata for part time post)

Closing Date Thursday 29th October

We are looking for two motivated and committed individuals to join our Debt Advice Team here at Citizens Advice Wakefield District. Our service is busy and client focused. As a team we have a track record in providing high-quality advice and excel against our contractual performance.

As a Debt Adviser you will deliver high quality, FCA regulated advice and casework over the phone, in person, via webchat and email for a wide range of clients, using strong communication and interpersonal skills to support individuals in vulnerable situations. This will include advising clients on dealing with their priority and non-priority debt, debt solutions, budgeting and maximising income. You will also liaise and negotiate with a range of third parties to manage varied issues and empower clients to find a way forward.

If you are accredited in Money Advice to casework level (or nearing completion of accreditation to this level) or above; have a commitment to continuous professional development with a minimum of 1 years recent experience in debt advice delivery we would like to hear from you.

For an application pack please contact mandylarder@wakefielddistrictcab.co.uk

CV’s not accepted.