Team Lead (Camborne office)

Citizens Advice Cornwall are looking to have a vacancy for a Team Lead at our Camborne office. Reporting to the Advice Services Manager, the Team Lead will oversee the effective and efficient operation of their assigned team, ensuring a safe, organised, and professional environment for clients, volunteers, and employees.

As a key member of CA Cornwall’s leadership, you will be responsible for line-managing a team of paid staff and/or volunteers, supporting and coordinating recruitment, induction, training and development, and leading on team-based Health & Safety measures and requirements for the office/outreach locations you oversee.

This role works collaboratively with the Quality of Advice & Technical (QAT) team, to provide the pastoral care and development needs of your team alongside the QAT’s input, feedback, and supervision of team members advice work.