Trainee Generalist Advisers

Trainee Generalist Advisers

Ref: 2026-ADV1

Job Title: Trainee Generalist Advisers

Salary: £26,403 per annum based on a 37-hour week. This will increase to £28,598 per annum upon completion of or where the applicant possesses, a Citizens Advice Generalist Certificate

Pension: 8% pension supplement payable (subject to 2% employee contribution)

Hours: Full time - 37 hours per week.

Holidays: 37 days per annum (including Bank Holidays and fixed days).

Duration: Permanent

Closing Date: Monday 23rd March 2026 5.00pm

Role Purpose

• To interview and advise clients flexibly through multiple channels including face to face, outreach at venues across the city, telephone and electronic media

• Provide advice on a range of issues using the Citizens Advice Advisernet system and other resources provided

CVs are accepted. Candidates submitting CVs who are being considered for interview will be required to complete an application pack. To send your CV to us, or to request further information or an application pack, please email: recruitment@newportca.org.uk and quote reference number 2026-ADV1

Applicants for this post must have a strong commitment to equality and social justice.

We welcome applications that reflect the diversity of the communities we serve.

We aim to be an equal opportunities employer.

Charity Registration Number: 1118855