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National Consumer Week

National Consumer Week is an annual campaign which aims to raise people's awareness of specific consumer issues, and provide support and advice for those who need it. The 2021 campaign took place 6 - 12 December.

National Consumer Week 2021 encouraged people to “be wise to being green”. It’s important that we take steps to be more environmentally friendly, like making our homes more energy efficient and installing energy technologies like solar panels. It can save money in the long run, and it’s good for the environment. It’s also an important part of how we can meet our UK climate change target.

But it’s also important that people feel confident when they’re making these decisions. 

That’s why we were raising awareness of how people can protect themselves from misleading energy efficiency and environmental claims, such as “green scams” and rogue traders. With our advice and support consumers can arm themselves with the knowledge and confidence they need to make the best decisions.

Resources for campaigners

While this year's campaign has now finished, you can still give consumers the knowledge they need to confidently make decisions about making their lives and homes more energy efficient all year round. The 2021 materials continue to be available on our resources page for reference, and include posters, leaflets and a social media pack. 

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Our partners

Citizens Advice runs National Consumer Week in close collaboration with the Consumer Protection Partnership. This brings together key partners in the consumer landscape to identify, prioritise and coordinate collective action to tackle detriment.

Partners include the Trading Standards service and the Department of Business, Energy and Industrial Strategy (BEIS).

Get in touch

Email campaigns@citizensadvice.org.uk with the subject 'National Consumer Week' to join our mailing list and receive updates on the campaign.