13 Ebrill 2018
Ofgem is publishing a series of working papers consulting on how a new cap on default energy tariffs will be configured. This is our response to the second of them.
26 Ebrill 2018
If delivered well and cost-effectively, the provision of SMETS1 services by the DCC could have net benefits for consumers.
13 Ebrill 2018
Ofgem is publishing a series of working papers consulting on how a new cap on default energy tariffs will be configured. This is our response to the third of them.
30 Mawrth 2018
Citizens Advice response to Welsh Government call for evidence on Locally Owned Renewables
26 Mawrth 2018
Ofgem is publishing a series of working papers consulting on how a new cap on default energy tariffs will be configured. This is our response to the first of them.
14 Mawrth 2018
Citizens Advice's response to CMA on SSE npower merger.
14 Mawrth 2018
Citizens Advice welcomes the government’s renewed focus on home energy efficiency policy. To be effective, policies need to reflect consumer behaviour and needs.
12 Mawrth 2018
Citizens Advice supports the introduction of a price cap on all default tariffs.
7 Mawrth 2018
Our response to National Grid’s consultation on the Electricity System Operator (ESO) Forward Plan from April 2018.
5 Mawrth 2018
We welcome this review customer communications. The current rules are not as effective as they need to be at informing and engaging consumers, and they don’t allow sufficient innovation.
23 Chwefror 2018
We respond to Ofgem’s potential plans for implementing a mid-period review for RIIO-ED1
23 Chwefror 2018
We responded to the UNC’s (Uniform Network Code) consultation on proposed gas industry modifications 0642/0642A/0643
23 Chwefror 2018
We respond to Ofgem’s proposals for introducing a new accounting framework, known as RIIO Accounts.
20 Chwefror 2018
We do not support the certification of a second alternative dispute resolution (ADR) provider in energy, as we think this will create a more confusing complaints journey for consumers.
16 Chwefror 2018
We set out where the Citizens Advice and Ofgem work plans align, and how we will work together with the regulator over the coming year.
1 Chwefror 2018
We support the development of a MIS. This must deliver value for consumers, protect data privacy, and align with Ofgem’s programme to improve switching.
22 Ionawr 2018
We broadly agree with the proposals Ofgem is making to push down on the costs requested by DCC. However we are concerned by the increase in external and internal costs which consumers ultimately pay.
10 Chwefror 2018
Citizens Advice welcomes the opportunity to respond to Ofgem proposals for a targeted price cap. These documents outline our views on the consumers who need protecting and how the cap should be designed.
22 Ionawr 2018
Our response to Ofgem’s consultation on the Electricity System Operator (ESO) Regulatory and Incentive Framework from April 2018.
22 Ionawr 2018
Citizens Advice’s response to the Competition and Market Authority’s statement of scope on their market study into heat networks citing key consumer concerns.
